WHO WE ARE
our mission
Our mission is to consistently exceed our customers’ expectations and provide results-oriented case management
you can count on.
who we are
RTW Medical, LLC is a privately held medical case management company based in Jackson, MS that assists claims professionals, risk managers and employers with occupational injuries. Our nurses serve as the liaison between the adjusters, medial providers and the injured worker throughout the claims and medical recovery process. Our goal is to facilitate the best and most appropriate treatment for our patients while getting them back to work as efficiently and cost effectively as possible.
what sets us apart
Our nurses bring years of experience, deep clinical knowledge, and a reputation for professionalism and integrity. Over time, we’ve built longstanding relationships with many of the top medical professionals, clinics, and facilities in the region.
Because of the trust we’ve earned within our medical communities, our involvement is not only welcomed, but
often requested by physicians and providers. These relationships allow us to secure:
- Preferential Scheduling
- Faster collection of hospital records
- Increased cooperation of care
Our nurses bridge the gap between medical providers and the claims process, reducing administrative friction, avoiding unnecessary delays, getting patients back to work faster and controlling more costs for our customers.
commitment to our customers
We believe our job is to make our customers’ jobs easier. We know the pressure claims professionals, risk managers and employers are faced with and understand the sense of urgency behind every case. We are dedicated to building a strong, collaborative partnership with our customers based on accountability.
What we deliver:
- Timely, accurate and reliable updates
- Detailed yet understandable explanations of complex medical injuries and reports
- Translated medical information into actionable next steps
- Personalized programs to fit the individual needs of our customers
- A vast understanding of occupational injury forms, verbiage and requirements for each state
Our nurses are known and respected throughout the industry for their expertise and result-oriented approach. With years of experience and a reputation built on ethics, dedication and transparency, we deliver case management
you can trust.
commitment to our injured workers
An injury can be overwhelming. Our role is to make the process easier, clearer, and less stressful.
What we deliver:
- We help our patients navigate the claims and medical process with confidence
- Help them overcome barriers such as scheduling, transportation or communication challenges
- Build trust through consistent education, communication and support
- Provide a safe and reliable space for our patients and their families
When patients feel safe, supported and informed, they participate more actively in treatment and are more
self-motivated to return to work.
return to work confidently
medical care coordination
24/7 nurse intervention
on-site case work
